Terms of Use

1. Identity and scope

This website is operated by Zyposoft Technologies Private Limited, Corporate Identity Number U62099KA2026PTC215058, incorporated in Bengaluru, Karnataka, India (“Zyposoft”, “we”, “us” or “our”). In these Terms of Use, “website” means the Zyposoft corporate website and its publicly available pages, content, forms and functionality.

These Terms govern access to and use of the website. They do not govern the purchase, licence, pilot, implementation, support or use of Zypocare, Zypo Clinical AI, the Zyposoft Integration Platform or any other Zyposoft product or service. Those matters are governed by the applicable proposal, order form, licence, services agreement, data-processing terms or other written agreement entered into with Zyposoft.

Where a written agreement with Zyposoft conflicts with these Terms in relation to a product, service or project, the written agreement prevails for that subject matter.

2. Acceptance and eligibility

By accessing or using the website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the website.

You must be legally competent to enter into a binding agreement. If you use the website on behalf of a company, hospital or other organisation, you represent that you are authorised to act for that organisation in relation to your use of the website.

Your use of electronic communications and website forms constitutes consent to transact and communicate electronically to the extent permitted by applicable law. A form submission or acknowledgement does not by itself create a product, services, partnership or other commercial agreement.

3. Purpose of the website and no commercial offer

The website provides general information about Zyposoft, its products, engineering capabilities, solutions, security approach, partnership opportunities and methods of contacting the company.

Website content is provided for preliminary informational and business-discussion purposes. Unless expressly stated in a written document signed or otherwise formally accepted by Zyposoft, nothing on the website constitutes an offer, quotation, warranty, service commitment, licence, implementation commitment or agreement to supply any product or service.

Product availability, scope, functionality, pricing, timelines, deployment, support, service levels and commercial terms are determined only through a separate written agreement.

4. No clinical, legal or professional advice

Zyposoft develops software that may be used in healthcare and other governed environments. Website content is not medical or clinical advice and must not be used to diagnose, treat, monitor or make decisions concerning an individual patient.

Content concerning artificial intelligence, security, privacy, compliance, interoperability, healthcare standards or system architecture is general product and engineering information. It is not legal, regulatory, cybersecurity, medical or compliance advice and does not replace advice from appropriately qualified professionals.

Illustrative workflows, interfaces, diagrams and examples do not establish that a particular function, integration, device, control or deployment is available or suitable for a specific organisation.

5. Permitted use

You may access and use the website for lawful personal, professional and internal business purposes, including evaluating whether to contact Zyposoft, sharing links and quoting limited excerpts with proper attribution.

No right is granted except the limited right to use the website in accordance with these Terms.

6. Prohibited conduct

You must not use the website in a manner that is unlawful, harmful, misleading, abusive, insecure or inconsistent with the rights of Zyposoft or any other person.

• Attempt to gain unauthorised access to the website, its servers, accounts, administrative functions or connected systems
• Probe, scan, test or exploit a vulnerability except through a security-testing activity expressly authorised in writing by Zyposoft
• Interfere with website availability, overload forms or infrastructure, introduce malicious code, or circumvent security or rate-limiting controls
• Use automated means to scrape, copy, index or extract substantial website content for republication, competitive replication or dataset creation without written permission
• Reverse engineer, decompile or attempt to derive non-public source code or protected implementation details, except where such restriction is prohibited by law
• Impersonate another person or organisation, submit false information, or misrepresent an affiliation, endorsement, certification or partnership with Zyposoft
• Use Zyposoft names, logos, product names, screenshots or materials in a manner that is misleading or likely to cause confusion
• Upload or transmit patient data, personal health information, credentials, malware, unlawful material or information that you are not authorised to disclose
• Use the website to infringe intellectual-property, privacy, confidentiality or other legal rights
• Use the website for any fraudulent, defamatory, discriminatory, threatening or otherwise unlawful purpose

7. Intellectual-property rights

The website and its text, design, layout, software, source code, graphics, diagrams, product interfaces, animations, audiovisual material, documentation and other content are owned by or licensed to Zyposoft and are protected by applicable intellectual-property laws.

Zyposoft, Zypocare, Zypo Clinical AI, the Zyposoft Integration Platform and associated names, logos and identifiers are proprietary to Zyposoft. No licence to use a trade mark, brand element or product identity is granted by these Terms.

You may quote brief portions of publicly available content with clear attribution and may share links to website pages. Any other reproduction, adaptation, distribution, commercial use, public display, creation of derivative material or systematic extraction requires Zyposoft’s prior written permission.

Third-party names, marks and content remain the property of their respective owners. Reference to a third party does not by itself imply sponsorship, endorsement, certification or partnership.

8. Enquiries, applications and other submissions

Information submitted through a contact form, partner application or other website channel must be accurate, lawful and supplied by a person authorised to provide it.

You retain ownership of material you submit. You grant Zyposoft a non-exclusive, worldwide, royalty-free licence to receive, store, reproduce and use that material only as reasonably necessary to review and respond to the submission, evaluate a proposed relationship, protect the website, maintain records and comply with law.

A submission does not oblige Zyposoft to respond, proceed with an opportunity, accept an application, maintain confidentiality, reserve an opportunity or enter into an agreement. Confidential treatment applies only where required by law or an applicable written confidentiality agreement.

Do not send patient data, personal health information, passwords, private keys, exploit code or information subject to special confidentiality obligations through ordinary website forms. Contact Zyposoft first so that an appropriate channel can be agreed.

Personal data submitted through the website is handled in accordance with the Privacy Policy.

9. Security reporting

If you believe you have identified a security vulnerability affecting the website or a Zyposoft product, notify Zyposoft promptly and act in good faith.

Your initial communication should identify the affected service and provide sufficient non-sensitive information for triage. Do not access, copy, alter, delete or disclose patient data, personal data, credentials or confidential customer information; disrupt services; extort payment; or publish vulnerability details before Zyposoft has had a reasonable opportunity to investigate and address the issue.

Security research, scanning or testing is authorised only where Zyposoft has provided prior written permission defining the scope and conditions.

10. Third-party websites and services

The website may contain links to websites, services, standards bodies, vendors or other third-party resources. Zyposoft does not control those resources and is not responsible for their content, availability, security, privacy practices or terms.

A link or reference is provided for convenience or context and does not, by itself, constitute endorsement, certification, representation of compatibility or partnership.

Your use of a third-party website or service is governed by the third party’s own terms and policies.

11. Accuracy, illustrative content and changes

Zyposoft takes reasonable steps to present accurate information but does not warrant that every page is complete, error-free or current at every moment.

Product mock-ups, sample dashboards, diagrams, workflows, figures, architectural representations and demonstrations may be illustrative. Illustrative content is intended to explain a concept and must not be treated as evidence of a live deployment, customer result, regulatory status or production capability unless expressly identified as such.

Zyposoft may correct, update, reorganise, suspend or remove website content or functionality at any time. Material product and service commitments are determined only by the applicable written agreement.

12. Website availability

The website is provided on an availability basis and may be interrupted for maintenance, security, technical failure, network conditions or circumstances beyond Zyposoft’s control.

Zyposoft may suspend or restrict access to any part of the website where reasonably necessary to protect systems, investigate misuse, comply with law or maintain operations.

This section concerns the public website only. Availability, support and service-level commitments for Zyposoft products are governed exclusively by the applicable customer agreement.

13. Disclaimer of warranties

To the maximum extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

Zyposoft disclaims all express, implied and statutory warranties concerning the website, including implied warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, uninterrupted availability and freedom from harmful components.

Nothing in these Terms excludes a warranty, guarantee or other right that cannot lawfully be excluded or restricted.

14. Limitation of liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from fraud or fraudulent misrepresentation, wilful misconduct, or any other liability for which exclusion is prohibited by applicable law.

Subject to the preceding paragraph and to the maximum extent permitted by law, Zyposoft and its directors, officers, employees, affiliates and service providers shall not be liable for any indirect, incidental, special, exemplary, punitive or consequential loss; loss of profits, revenue, opportunity, goodwill, anticipated savings, business, data or reputation; or loss arising from reliance on website content, third-party resources, interruption, unauthorised access or misuse of the website.

Subject to the preceding paragraphs, Zyposoft’s aggregate liability arising out of or relating to the website or these Terms shall not exceed the greater of: (a) the amount, if any, paid by you specifically for access to the public website during the twelve months preceding the event giving rise to liability; and (b) INR 10,000.

The limitations in this section apply regardless of the form of action and even where Zyposoft has been advised that a loss is possible. They do not affect mandatory rights available to a consumer under applicable law.

15. Indemnity

To the extent permitted by law, you shall indemnify and hold harmless Zyposoft, its affiliates and their respective directors, officers, employees and agents from third-party claims, losses, liabilities, penalties, damages and reasonable legal costs arising from: your unlawful or unauthorised use of the website; material you submit; your infringement of intellectual-property, privacy, confidentiality or other rights; your misrepresentation of a relationship with Zyposoft; or your material breach of these Terms.

This indemnity does not require you to indemnify Zyposoft for loss caused by Zyposoft’s own fraud, wilful misconduct or liability that cannot lawfully be transferred.

16. Suspension and termination

Zyposoft may suspend, restrict or terminate your access to the website immediately where it reasonably believes that you have breached these Terms, created a security or legal risk, interfered with the website, misrepresented an affiliation or used the website unlawfully.

Termination does not affect rights, obligations or liabilities that accrued before termination. Provisions concerning intellectual property, submissions, warranties, liability, indemnity, governing law and any provision intended by its nature to survive shall continue to apply.

17. Changes to these Terms

Zyposoft may amend these Terms to reflect changes in law, the website, security requirements or business practices.

The effective date displayed at the top identifies the current version. Updated Terms apply from their stated effective date. Your continued use of the website after that date constitutes acceptance of the updated Terms.

A material change will be communicated through an appropriate notice on the website where required by law.

18. General provisions

These Terms, together with the Privacy Policy and any document expressly incorporated by reference, constitute the entire agreement between you and Zyposoft regarding use of the public website.

If a court or competent authority finds any provision invalid or unenforceable, that provision shall be enforced to the greatest extent permitted and the remaining provisions shall continue in effect.

A failure or delay by Zyposoft in exercising a right does not waive that right. A waiver is effective only when given in writing by an authorised representative.

You may not assign or transfer your rights or obligations under these Terms without Zyposoft’s prior written consent. Zyposoft may assign these Terms in connection with a merger, reorganisation, sale of business or transfer to an affiliate or successor.

Headings are for convenience and do not affect interpretation. Words such as “including” are illustrative and do not limit the words that precede them.

Zyposoft is not responsible for delay or failure caused by circumstances beyond its reasonable control, including failures of telecommunications, hosting, utilities, public networks, governmental action, natural events, civil disturbance, cyberattack or widespread infrastructure failure.

19. Contact

Questions about these Terms, requests concerning permitted use, and notices of inaccurate website content may be sent through the website contact page or to the official contact address published by Zyposoft.

Privacy requests must be submitted using the contact details stated in the Privacy Policy. Security reports should follow the process described in section 9 above.

20. Governing law and jurisdiction

These Terms and any non-contractual obligation arising out of or relating to them are governed by the laws of India, including the Indian Contract Act, 1872 and the Information Technology Act, 2000, as applicable.

The parties shall first attempt in good faith to resolve any dispute through written discussions for a period of thirty days after one party gives notice of the dispute.

Subject to mandatory rights and forums available under applicable consumer or other law, the courts at Bengaluru, Karnataka shall have exclusive jurisdiction over disputes arising out of or relating to the website or these Terms.